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Insurance Council of BC Online Portal

Our online portal provides access to a variety of services, including:

  • Applying for or renewing a licence
  • Registering to write the LLQP exam
  • Registering for courses.

We recently launched our new online portal. All users accessing the portal as of February 4, 2026, will need to register for a new portal account. (See below)

Are you accessing the portal for the first time after February 4, 2026?

If you have never accessed the online portal, you will need to register for a portal account as a new user. Click on Register for a New Account below and follow the instructions provided at each step.

If you have previously used the online portal prior to February 4, 2026, you will need to register for an account in our new online portal system and link it to your existing user data (See below: How to register for a new account as an existing user). You must complete this step or your portal account will not be linked to your licence record or user data, and you will not be able to access portal services.

Register for a New Account

How to register for a new account as an existing user

(For licensees and previous portal users)

A video walkthrough and more detailed instructions are also available.

  1. Click on the Register for a New Account button above.
  2. Next, you will be asked to enter your full legal name and birthdate EXACTLY as they appear on your government-issued photo ID. The system will use this information to search for your existing user record. If there are any differences in spelling or missing information, the system will not be able to locate your record.
  3. The next screen should display a message indicating that a matching account has been found, showing the email address associated with that account. If the email address displayed is current, click the Link Account button. You will be sent an invitation email at this address to authenticate your email address. If you no longer have access to the email listed, please contact our portal support team.

If you receive a message that no match has been found in our system, return to the previous page and correct any information that may have been incorrect or misspelled. If the system is still unable to find your record, do not proceed past this step. Instead, contact portal@insurancecouncilofbc.com to resolve the issue.

  1. Follow the link provided in the invitation email. This will take you to a screen in your browser displaying the text: “Register using an external account.” Click on the Sign Up button.

  1. The next screen will ask you to provide new login details to set up your portal account in the new system.

    Enter the email address you want to use to log into your portal account. Then click on Send verification code, which will send an email to this address with a verification code. Enter this code, and click on the Verify code button.

    Once this is complete, enter a new password to login to your portal account and click on the Create button to complete your account set up. You will now be able to log into the new portal using the email and password you’ve provided.

Need help accessing the portal?

Contact our portal support team:

Phone: 604-695-2005

Email: portal@insurancecouncilofbc.com